Medical Laboratory Journal
Medical Laboratory Journal
mljgoums
Medical Sciences
http://mlj.goums.ac.ir
1
admin
2538-4449
10.52547/mlj
en
jalali
1402
4
1
gregorian
2023
7
1
17
4
online
1
fulltext
en
Evaluation of the policy of improving the quality of visit service in the reform plan in laboratories of medical-teaching centers in Golestan province, Iran
علوم آزمایشگاهی
Laboratory Sciences
Research Article
Research Article
<a href="https://mlj.goums.ac.ir/search.php?sid=1&slc_lang=en&author=Ameri">Ehsan Ameri</a> <span dir="ltr" style="vertical-align:middle;"><a class="masterTooltip" href="http://orcid.org/0000-0002-8609-0259" style="vertical-align:middle;" target="_blank" title="http://orcid.org/0000-0002-8609-0259"><img alt="" src="https://mlj.goums.ac.ir/files/0allsites/images/orcid.png" ></a></span> <sup>1</sup>, <a href="https://mlj.goums.ac.ir/search.php?sid=1&slc_lang=en&author=Farhadi+Mahali"> Ali Farhadi Mahali</a><sup>2</sup> <span dir="ltr" style="vertical-align:middle;"><a class="masterTooltip" href="http://orcid.org/0000-0001-5425-9382" style="vertical-align:middle;" target="_blank" title="http://orcid.org/0000-0001-5425-9382"><img alt="" src="https://mlj.goums.ac.ir/files/0allsites/images/orcid.png" ></a></span>, <a href="https://mlj.goums.ac.ir/search.php?sid=1&slc_lang=en&author=Tabari"> Mojtaba Tabari</a><sup>3</sup> <span dir="ltr" style="vertical-align:middle;"><a class="masterTooltip" href="http://orcid.org/0000-0002-5382-8376" style="vertical-align:middle;" target="_blank" title="http://orcid.org/0000-0002-5382-8376"><img alt="" src="https://mlj.goums.ac.ir/files/0allsites/images/orcid.png" ></a></span><br>
<span style="font-size:14px;"><span style="font-family:Times New Roman;"><b>Background:</b> Improving the quality of visit services in laboratories of medical-teaching centers of universities of medical sciences plays a major role in providing better services to patients. The present study aimed to evaluate the policy of improving the quality of visit services of the reform plan in laboratories of medical-teaching centers in Golestan province.<br>
<b>Methods:</b> The present research was cross-sectional and had a descriptive-analytical type. A total of 384 staff in the diagnostic laboratories were selected for the study using a simple random sampling method. The data collection tool included a 35-item researcher-made questionnaire.<b><span style="font-size:8.0pt"></span></b><br>
<b>Results:</b> There was a gap between the current and desired status of the fourth axis of the health system reform plan. The gap was about -0.01, indicating that there was a gap between the current and desired status and it was related to the supervision department according to the respondents in the target statistical population.<b><span style="font-size:8.0pt"></span></b><br>
<b>Conclusion</b>: The implementation of this plan was effective in improving the quality of visit services in laboratories of medical-teaching centers in Golestan province but this effectiveness did not meet the goals of the fourth axis of the reform plan. Therefore, the factors, which caused a lack of supervision among the executive departments of laboratories of medical-teaching centers in Golestan province, should be removed for increasing the effectiveness of this plan.</span></span><span style="font-size:12pt"><span new="" roman="" style="font-family:" times=""><span style="font-size:8.0pt"></span></span></span>
Gap ,Policy making ,Health system ,Health care reform ,Health plan ,Laboratory services ,Quality of health care
24
27
http://mlj.goums.ac.ir/browse.php?a_code=A-10-1055-3&slc_lang=en&sid=1
Ehsan
Ameri
ehsan_ameri59@yahoo.com
100319475328460025318
100319475328460025318
Yes
Department of Management, Gorgan Branch, Islamic Azad University, Gorgan, Iran
Ali
Farhadi Mahali
afarhadi19@yahoo.com
100319475328460025319
100319475328460025319
No
Department of Management, Gorgan Branch, Islamic Azad University, Gorgan, Iran
Mojtaba
Tabari
mo_tabari@yahoo.com
100319475328460025320
100319475328460025320
No
Department of Management, Qaemshahr Branch, Islamic Azad University, Qaemshahr, Iran